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Then, run a virus and malware scan to check if your computer is infected. Make sure you have an antivirus program installed on your computer, and that it is fully updated. Viruses or malware can cause problems with Windows programs, including causing them to stop responding. If the problem persists, continue to the next section below. We suggest reviewing our general computer troubleshooting page for steps with troubleshooting Windows or hardware issues which could be causing programs to stop responding. However, the issue may not be the programs themselves, but something else wrong in Windows or with the computer hardware. If the problem occurs with more than one program, you can try uninstalling and reinstalling each of the programs having the issue. Test the program again to see if it works correctly now. After uninstallation is complete, restart the computer, and then install the program again. If you are only experiencing problems with one specific program, and all other programs work correctly, uninstall the program having the issue. If it stops responding again, or there aren't any updates or patches, continue to the next section below. Open the program again and verify if it works correctly. If there are updates or patches for the program, download and install those updates and patches.Īfter installing the updates and patches, restart the computer again to make sure they are applied to the program successfully. If, after restarting your computer, the program stops responding again, check for available updates or patches for the program on the developer's website. If the programs stops responding again, continue to the next section below.

Restarting the computer may seem like a "cop-out" answer, but it often solves many software issues and is one of the easiest troubleshooting steps to perform for most computer-related issues.Īfter your computer is restarted, open the program again to see if the issue is now resolved. If the program stops responding after closing and re-opening it, the next step is to restart your computer. Realize that when a program stops responding, any work not saved is lost when end tasking a program.Īfter the program task is ended and no longer shows up in the Task Manager, you can try opening the program again to see if it works properly.